Front Desk Opportunities

Are you a positive, warm person who likes to create a welcoming customer service environment?

Are you a detail-oriented, organized, good communicator who likes to be busy at work?

Do you want to be a part of a 14-year-old family-style business that’s committed to health and wellness?

If so, don’t forget to follow application directions at the end of this post.

Psoas Massage + Bodywork currently has a full-time opening for a Front Desk Assistant. You will join 5 front desk team members who rely strongly on each other to provide a smooth experience in our reception area. All staff members are considered part of the family, and we are looking for someone interested in a long-term position. This could also be a great place for a starting massage therapist to learn the trade from a front desk perspective.

Hours: Full-time. Shifts vary between 7am – 3:30pm, 12:30pm – 9pm, and some mid-day shifts during the week. Availability for one weekend day is required.

The front desk position is very important to our clinic, just as crucial as the massage services we provide. Our business works with a regular clientele and the Front Desk Assistant will need to become familiar with our clients. This position requires excellent customer service skills, a great attitude, desire to be pushed and challenged at work, and front desk/administrative experience.

Main Duties:

  • Greet clients — (you will be the face of our business)
  • Schedule appointments
  • Communicate with clients by phone/email in an educated and friendly manner
    • We will train and educate you about our massage modalities
  • Provide support to the two owners and General Manager
  • Data input and navigation of Massage Computer Software Program
  • Maintain office (i.e. cleaning, watering plants, helping out the therapists)
  • Other projects like inventory, help with marketing, filing, research, etc

Qualifications:

  • You must always be on time
  • Health should be a priority in your life as that is what our business is about
  • At least 1-2 years experience working the front desk
  • At least 1 year experience in an administrative role
  • Background troubleshooting IT issues
  • Computer savvy
  • Good typing skills
  • Outstanding communication skills – both verbal and written — (this includes maintaining sophisticated intra-clinic relations
  • Responsible, dependable, and professional
  • Good attitude that compliments a healing environment
  • Ability to maintain focus in busy service environment
  • Motivated to learn new systems quickly
  • Good problem-solving skills

Bonus Qualifications:

  • Experience in a health-related field – i.e. massage, fitness, personal training gym, physical therapy, etc.
  • Basic knowledge of the body and common injuries
  • Experience using Millennium Spa/Salon Management Software and Excel
  • Background troubleshooting IT issues

Compensation/Benefits:

  • Pay is $15-17 per hour, dependent on experience, with benefits
  • Health benefits kick in at your 90-day mark for full-time employees
  • One week paid vacation
  • Receive fantastic free monthly massages
  • Twice per week healthy, yummy food delivery
  • Other non-financial benefits: working in a positive, nurturing environment, and belonging to a team that strives to be best in the industry

How to Apply – please email the following to office@psoasbodywork.com:

  • Cover letter in the body of the email
    • Please share why this position will help in your growth and development
  • Resume attachment
  • 3 Professional References