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In order to protect our Psoas community against viral infections we’ve changed the way we do things around here. Before your next visit, please take a few minutes to review our updated Health + Safety Guidelines. If you have any questions, reach out to us at or call our front desk. We ask that our clients comply with all local and state regulations pertaining to public health emergencies.


Monitoring yourself for symptoms:

In order to protect the health + safety of our community we ask that you do not come to the clinic if you are experiencing symptoms related to any communicable infections. Please let us know as soon as you become symptomatic, and remember to provide at least 24-hours notice when making changes and cancellations to appointments to avoid the late cancelation fee.

Before and after your visit, monitor yourself and your household members for signs and symptoms related to viral infections. If you or someone you live with presents any flu like symptoms we ask that you promptly reschedule your appointment.


Clients with these symptoms must forego their appointment until they’re feeling better:

  • Fever or chills

  • Cough

  • Shortness of breath or difficulty breathing

  • Fatigue

  • Muscle or body aches, Malaise

  • Headache

  • New loss of taste or smell

  • Sore throat

  • Congestion or runny nose

  • Nausea or vomiting

  • Diarrhea

  • Skin lesions, blisters, or hives not diagnosed by a doctor


While at the clinic and during massage:
  1. Masks are optional for clients and all staff at the clinic, however, you or your therapist may request that masks be worn in the treatment room during part or all of your session. Paper masks are available at the front desk if needed.

  2. When you arrive at the clinic, please sanitize/wash your hands upon arrival. Once you are dressed after your session, we ask that you don't linger long so your therapist can properly change sheets and sanitize as well as before entering and after exiting the treatment room. We ask you get dressed quickly and leave the room once the session is through so that therapists can properly change sheets and sanitize the room.

Closing out your appointment and scheduling your next session:
  1. Sessions will be closed out using your card on file, or another preferred payment method, at the end of your session. Optional tips or cash gratuity can be added at this time.

  2. Prepaid packages streamline the check-out process and save you 10% on each session. Ask a Front Desk Specialist for more information.

  3. Appointments are even more limited than before and practitioners’ schedules fill up quickly in advance. We recommend scheduling out a series of appointments to ensure treatment. Appointments may be made at the front desk, but due to physical distancing recommendations, scheduling by phone or email is preferred. Monitor symptoms and cancel prior to the 24 hour window, to not be responsible for the session fee.

  4. Ask a Front Desk Specialist to join your therapist’s waitlist if you are unable to schedule your preferred date and time for a session.

Updates to Psoas Health and Safety Guidelines:
  1. Our HVAC system has ionizers that kill viruses and use special fans installed in the central AC unit to increase outside airflow, and we're using the finest filter possible on the system.

  2. Each room has its own air purifier with HEPA filter.

  3. We clean and sanitize all surfaces in treatment rooms between clients using environmentally friendly and EPA approved disinfectants.

  4. Massage tables and headrests have a plastic barrier that is sanitized between each client.

  5. Our linens are laundered by professionals with upgraded protocols.

  6. We use “All Good” hand sanitizer at the clinic, which contains over 60% alcohol. It may feel a bit slimy at first but dries smooth and soft. Hand sanitizer stations are available in every treatment room and at the entrance to the clinic.

We’re here to make sure you have the best experience possible with us while reminding you who we are and what we’re all about – deep human care, approachable expertise, and seriously good vibes, just to name a few. From scheduling your first appointment to relaying important treatment information to your Massage Therapist, we’re here to partner with you and your therapist to make sure you’re making the most out of your time with us.


No question is too big (or silly) for us to try to find an answer to, so don’t be shy, feel free to reach out and get a conversation going!

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